Description
Not sure what's wrong with your Neato XV-21? Our FREE Diagnostics service will tell you in 3 easy steps:
Step 1:
Place your order and ship your Neato XV-21 to our service center. We can send you a box and/or prepaid shipping label to make things as easy as possible!
Step 2:
Our technicians perform a series of tests to pin-point the problem and then will provide you a detailed repair quote.
Step 3:
You authorize the repair: We will repair your Neato XV-21 and ship it back.
or
You decline the repair: We will ship back your Neato XV-21 for a shipping charge. We are also happy to recycle your Neato XV-21 for you at no additional charge.
Warranty
All repairs are backed by our exclusive 200 day warranty. We offer the best warranty of any Neato Robotics repair center!
Terms
- Customer is responsible for shipping costs each way in all cases.
- Repair estimates take approximately 7-15 business days depending on backlog at the time of receipt.
- Free diagnostics are available for private non-commercial purposes only. Diagnostic services for commercial use (e.g third party repair centers and shops) are available for a fee which can be applied towards the costs of repairs performed by us. Please contact us for more information.
