Description
Is your Neato out of warranty? Not sure what's wrong with your Neato Botvac D80/D85? Our FREE Diagnostics service will tell you in 3 easy steps:
Step 1:
Place your order and ship your Neato Botvac D80/D85 to our service center. We can send you a box and/or prepaid shipping label to make things as easy as possible!
Step 2:
Our technicians perform a series of tests to pin-point the problem and then will provide you a detailed repair quote.
Step 3:
You authorize the repair: We will repair your Neato Botvac D80/D85, and ship it back (see terms below)
or
You decline the repair: We will ship back your Neato Botvac D80/D85 for a shipping charge. We are also happy to recycle your Neato Botvac D80/D85 for you at no additional charge.
Warranty
All repairs are backed by our exclusive 200 day warranty. We offer the best warranty of any Neato Robotics repair center!
Terms
- Customer is responsible for shipping costs each way in all cases.
- Customer is responsible for all repair costs.
- Repair estimates take approximately 15 days plus holiday closures depending on backlog at the time of receipt.
- Repairs take approximately 7-15 days depending on backlog at time of repair order.
- Free diagnostics are available for private non-commercial purposes only. Diagnostic services for commercial use (e.g third party repair centers and shops) are available for a fee which can be applied towards the costs of repairs performed by us. Please contact us for more information.
